Welcome to the FAQ (Frequently Asked Questions) section of our website. We have posted the questions we hear most often, along with their answer, and sorted them by category to make it easier for you to find the answers to your questions.

If you still have questions after viewing the posted FAQ's, please click on the Customer Service link above to send us an email with your specific question and we will be happy to assist you.
Ballasts
Ignition Transformers
Important Environmental Information
Neon Transformers
UL2161 and Secondary Circuit Ground Fault Protection (SCGFP)
Warranty
Worldwide Line Voltages
Please select the type of FAQ's you are looking for by clicking on the selections to the right.